I have about 70% of my house covered with Sherbrooke LVP flooring and wanted to add a bedroom with matching flooring. I contacted Stephen by phone initially, then text and email. He was very knowledgeable and helpful throughout the process. Everything was handled online and the only other thing that I had to do was show-up and they loaded my pickup.
Upon arriving at home, I removed a plank and placed it on my family room floor – a perfect match although the floors were manufactured over a year apart.
I am very pleased and will certainly go with HFW for any future flooring needs.
It looks like they were thrust into ‘complete online transactions’ by the COVID situation and that they can use some ‘technology upgrades’ to easier serve customers – especially first time buyers.