FAQ

Quickly find the answers to your flooring questions.

Carpet
Need to know how to measure for carpet? Not sure what carpet color to pick? All FAQ’s will be answered below.
Wood
Don’t know how to protect your hardwood from scratches? Need to find an estimate? All FAQ’s will be answered below.
Tile & Stone
Want to know wether or not to seal your tile? Not sure how to clean it? All FAQ’s will be answered below.
Laminate
Need to know how to measure for carpet? Not sure what carpet color to pick? All FAQ’s will be answered below.
Luxury Vinyl
Not sure how to prepare for vinyl? Need an installation estimate? All FAQ’s will be answered below.
GENERAL FAQs

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Your pathway to confident flooring decisions.

Carpet, Carpet Tiles, Wood, Tile/Stone, Laminate, Luxury Vinyl.

To schedule a free in-home estimate, contact Houston Flooring Warehouse directly either by phone or through our website.

Houston Flooring Warehouse offers an extensive range of flooring options, backed by specialized knowledge and expertise. Our commitment to quality, authenticity of materials, and personalized service ensures that you receive the best advice tailored to your specific needs.

While delivery may be available the next day, installation timelines are based on availability.

Visit the Houston Flooring Warehouse website and refer to our “store locator” or “locations” page. Alternatively, search for “Houston Flooring Warehouse near me” on Google Maps.

For information on current offers, including potential military discounts, please speak with our sales associates or check our website.

At Houston Flooring Warehouse, we offer a variety of top-tier brands including Shaw Floors, Mohawk Industries, INC, Bella Cera, Engineered Floors, Anderson, and Johnson Hardwood. Our diverse selection encompasses styles such as Carpet, Carpet Tiles, Wood, Tile/Stone, Laminate, and Luxury Vinyl to cater to every aesthetic and functional need

Yes, samples are available for customers to take home. To order samples remotely, contact the store directly.

Houston Flooring Warehouse aims to match any legitimate advertised online price, ensuring competitive pricing for all our products.

At Houston Flooring Warehouse, we prioritize quality above all. We only partner with top-tier manufacturers ensuring the best product quality. Every shipment received undergoes a thorough inspection for any potential damage. We cross-check products against customer orders to guarantee accuracy. Before installation, our professionally trained technicians obtain on-site client approval for materials. We honor all manufacturer warranties, which can span multiple years, underscoring our commitment to long-lasting quality.
Contractors can often pick up in-stock flooring materials the same day they make a purchase at Houston Flooring Warehouse. However, for special orders or specific requests, it’s recommended to contact the warehouse in advance to ensure timely availability.

Absolutely. Houston Flooring Warehouse encourages customers to consult with our flooring specialists before making a decision. Reach out via our “Contact Us” form or call us directly.

Houston Flooring Warehouse offers a one-year labor warranty on all installations. Additionally, we honor all manufacturers’ warranties, which can vary in length.

Returned items are processed at our warehouse. Be aware that there might be a restocking fee for returns, typically determined by the manufacturer’s policy.

Houston Flooring Warehouse accepts multiple forms of payment: cash, cashier’s checks, wire transfers, Visa, MasterCard, American Express, and Discover. Financing options are also available, with details provided upon inquiry.

At Houston Flooring Warehouse, luxury vinyl plank (LVP) installation starts with a thorough assessment and preparation of the subfloor. After ensuring the floor is ready, an underlayment is placed (if the LVP doesn’t come with one). The LVP planks are installed using either the click-lock or glue-down method, and the process is completed with finishing touches like transition strips or moldings.

Ensure the room is clear of all items and remove any existing flooring. The subfloor must be thoroughly cleaned and leveled. Depending on the nature of the subfloor, a moisture test might be required.

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